Virtual Reality Supermarket Training
Virtual Reality / Training / Supermarket
When a retail company hires a new employee, they may need that person on the sales floor as soon as possible. One way to achieve a quick onboarding experience is to use virtual reality. In truth, VR technology creates realistic workplace experiences which allow employees to train without disrupting the workflow or customer interactions.
By implementing VR for employee education, companies can test common and uncommon problems or scenarios that trainees might face. Our virtual reality training for supermarket employees, for example, helps to bring new members of the team up to speed quickly.
The choice of scenarios in our immersive training can place employees into environments to practice how to stock shelves, how to make food items presentable, or to deal with customers or other situations specific to the supermarket business.
Our simulated scenarios help new employees to quickly become familiar in their role, quickly develop a sense of company setting and culture and begin to acclimate to their new position.
Furthermore, this VR solution allows senior employees to stay on the floor working rather than taking the time to run training sessions, and the immersive experience is one of the tools that benefit both employees and customer experience to deliver business impact to any retail channel.
Industry:
Supermarket, Restaurant & Food Retail Industry
Fashion & Apparel Industry
Scope:
Custom VR Training
3D Interactive Environment
VR to Upgrade Employee Training
Challenge
The rise of e-commerce has profoundly impacted retail and pushed the industry toward more innovation and digital transformation. Another disruptive factor is the rapid transformation of retail employee experience. With ever-evolving standards for health and safety, it’s crucial to improve the hiring, onboarding, training, and upskilling of new and qualified employees.
VR in retail can reduce marketing costs, reduce product returns and offer efficient analytics and data. Other benefits include smoother onboarding, virtual training, trying out new practices, and trainings for holiday sales events. VR technology can be used to train individuals at their store location and can help new employees perform their tasks more efficiently or learn a new way to deal with a difficult customer or stressful situation.
While VR is mainly used for training retail employees, there are other potential uses for immersive technology in the industry. From customer interactions to store set-ups, VR can assist or enhance processes.
Solution
Our immersive virtual reality training was designed for supermarket and retail employees. In this learn-by-doing simulated training, new employees can develop and practice efficient methods for stocking shelves, keeping shelves organized and visually presentable. Additionally, they can develop familiarity with store layout and gain insight into the products offered.
Our virtual reality training is a total immersion experience that maintains high-end realism throughout the process. This way supermarket employees can gain real, transferable skills in an authentic working environment.
And, after completing a scenario an employee would have more knowledge about products, and hands-on experience for certain DIY projects. Our virtual experience also reduces wasted products from employee practice.
Learners can repeat training tasks and at the end of each session the trainee can receive instant feedback to evaluate their strengths and weaknesses. Supermarket employers can use these results to teach the learner how to improve their skill set.
Optimally, our VR solution provides any retail business with a chance to teach new employees in a short amount of time.
During the VR training experience, workers can be placed in various environments within a supermarket. What’s else, they can be placed in various positions to practice the company’s key values.
Potential virtual reality scenarios include a multi-user team building situation where groups of individuals can act together to solve a problem. For instance, engaging experiences for employees to create empathy in tricky situations like an unsatisfied customer or holiday shopping rush. Or, prepare for a robbery without being in a dangerous situation.
Knowledge and practice for any trainee in the retail industry will be extremely useful should any of these incidents occur in the real world.
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